Employee Assistance Program
What is an EAP?
Employee Assistance Programs are generally
focused on prevention, early intervention, and treatment of employees' personal
problems may impact job performance. The EAP is a personal and confidential
counseling service available to all employees and their dependents regardless of
their position within the company. The EAP offers caring, professional help with
a broad range of concerns, from routine challenges to serious issues. The
primary goal of the EAP is to help employees and family members balance the
demands of work and personal life.
How It Works
You or your dependents may call the EAP 24
hours a day, seven days a week for immediate assistance or to schedule an
appointment. To contact the EAP refer to the Employee Benefits Instruction
Booklet distributed by the Commissions benefit office.
Who Pays for the EAP?
The Commission pays 100% of the
services of the EAP for you and your eligible dependents.
The EAP has a proven record of helping
employees and family members. Employees and dependents are encouraged to seek
assistance even if they think the situation is not serious. Common concerns
- Marital & family
- Alcohol & drugs
- Work related issues
- Legal issues
The EAP has recently offered the following
legal services as a part of your EAP plan:
- Legal consultation - 30 minutes per separate legal item available by
telephone or in person; no limit on number of separate legal items
- Discounted rate (25%) if you choose to retain an attorney in the network
- Quality assurance system -telephone follow-up to ensure satisfaction with
- Financial consultation -30 minute telephone consultation with financial
services professional; referrals made if necessary
Mandatory Management Referral
There may be times when a
supervisor or manager makes a mandatory referral to the EAP to help an employee
address issues of concerns impacting work performance or to address a personal
issue. This referral may be a condition of continued employment, however, it
does not automatically guarantee continued employment.