The Maryland-National Capital Park and Planning Commission
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Employee Assistance Program

What is an EAP?
Employee Assistance Programs are generally focused on prevention, early intervention, and treatment of employees' personal problems may impact job performance. The EAP is a personal and confidential counseling service available to all employees and their dependents regardless of their position within the company. The EAP offers caring, professional help with a broad range of concerns, from routine challenges to serious issues. The primary goal of the EAP is to help employees and family members balance the demands of work and personal life.

How It Works
You or your dependents may call the EAP 24 hours a day, seven days a week for immediate assistance or to schedule an appointment. To contact the EAP refer to the Employee Benefits Instruction Booklet distributed by the Commissions benefit office.

Who Pays for the EAP?
The Commission pays 100% of the services of the EAP for you and your eligible dependents.

EAP Services
The EAP has a proven record of helping employees and family members. Employees and dependents are encouraged to seek assistance even if they think the situation is not serious. Common concerns include:

  • Marital & family
  • Alcohol & drugs
  • Depression
  • Emotional
  • Stress
  • Work related issues
  • Legal issues

Legal Services
The EAP has recently offered the following legal services as a part of your EAP plan:

  • Legal consultation - 30 minutes per separate legal item available by telephone or in person; no limit on number of separate legal items
  • Discounted rate (25%) if you choose to retain an attorney in the network
  • Quality assurance system -telephone follow-up to ensure satisfaction with services.
  • Financial consultation -30 minute telephone consultation with financial services professional; referrals made if necessary

Mandatory Management Referral
There may be times when a supervisor or manager makes a mandatory referral to the EAP to help an employee address issues of concerns impacting work performance or to address a personal issue. This referral may be a condition of continued employment, however, it does not automatically guarantee continued employment.